MGCS version 2006 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff.
MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips.... There are no hidden costs as a single license covers as many users as you like at your location for all 3 components: desktop, web and pocket pc. Try the fully functional 30 day trial version.
Whats new in version 2006: New design, styler utility, much more Operating system: Win98,Windows2000,WinXP Release notes: Major Update
FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel'.
Price: $0, Rating: 10, Downloads: 74 Download
Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service.
Price: $0, Rating: 0, Downloads: 69 Download
Call your PC from any phone to hear the information you need. PAL can:
*Read and reply to Outlook email
*Get real-time traffic and stocks
*Play podcasts
*Voice-dial contacts
*Recite info from documents and spreadsheets
*Read web pages and blog
Price: $99, Rating: 10, Downloads: 60 Download
Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and provide tools to remotely administor devices on your network.
Price: $19.99, Rating: 2.5, Downloads: 55 Download
Razordesk is a fully featured Web Helpdesk IT ticketing system. Features include windows style user interface, contracts, notifications, reporting, jeopardy warning and much more. Free Edition supports 3 simultaneous users. Easy to install.
Price: $0, Rating: 10, Downloads: 45 Download
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